Privacy Policy

1. Introduction

Welcome to Compensation-Calculator.co.uk ("the Website").

This Privacy Policy describes how personal information is handled when visitors browse the Website, use our free compensation calculators or contact the website operator.

Where applicable, personal data is processed in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and relevant privacy and electronic communications rules.

We aim to provide information in a clear and understandable manner so visitors can make informed choices about their data.

2. Who We Are and Who Controls Your Data

Compensation-Calculator.co.uk is an informational website providing free UK-focused compensation estimation tools and educational content.

The person or organisation responsible for deciding how and why personal data is processed is known as the data controller.

Visitors can submit privacy-related enquiries through our Contact Us page.

3. Information We Collect

The types of information that may be processed depend on how you use the Website and which services are enabled.

3.1 Information You Provide

When contacting us, you may provide:

• Your name.
• Your email address.
• The contents of your message.
• Other information you voluntarily include in your enquiry.

Please avoid including unnecessary medical records, identification documents or other sensitive information in general enquiries.

3.2 Technical Information

Website hosting, security and technical systems may process information such as:

• IP addresses.
• Browser and device details.
• Pages requested and access times.
• Referring websites.
• Error and security-related records.

3.3 Other Sources

Information may also be processed through service providers used for website hosting, security, communications and related operations.

4. Information Entered into Our Calculators

Our compensation calculators allow visitors to enter or select information relevant to an indicative compensation estimate.

Calculator inputs may include:

• Accident or injury type.
• Injury severity.
• Recovery duration where relevant.
• Optional financial losses such as lost earnings, travel costs and treatment expenses.

These details help calculate a general estimate based on the options selected. The exact handling of calculator inputs depends on the implementation of the calculator being used.

Information relating to an identifiable individual's physical or mental health may qualify as special category personal data under UK data protection law.

Our calculator results are for general information only. They do not establish legal entitlement, liability or the amount of any actual compensation award.

5. How We Use Personal Information

Personal information may be processed for the following purposes, where applicable to the services used:

• Operating the Website.
• Providing calculator functionality.
• Responding to enquiries.
• Maintaining website security.
• Diagnosing technical problems.
• Improving website performance and usability.
• Meeting applicable legal obligations.

We recognise the importance of using personal information for appropriate purposes and protecting it from unauthorised access or misuse.

6. Lawful Bases for Processing

UK data protection law requires a valid lawful basis for processing personal data. The relevant basis depends on the purpose and circumstances of processing.

Potential lawful bases may include:

• Legitimate interests: Where processing is necessary for appropriate website operations, security or administration and the relevant legal requirements are met.
• Consent: Where an individual has given valid consent for a particular purpose.
• Legal obligation: Where processing is necessary to comply with an applicable legal duty.
• Contract: Where processing is necessary for a contract with an individual or steps requested before entering one.

Additional legal conditions may apply to the processing of special category personal data, including identifiable health information.

Where processing is based on consent, you may withdraw that consent, subject to applicable requirements.

7. Cookies and Similar Technologies

Cookies are small files that websites may place on a visitor's device. Similar technologies may also be used to store or access information.

Depending on the services enabled on the Website, these technologies may support:

• Essential website functionality.
• Security and technical operations.
• Remembering website preferences.
• Analytics, where enabled.
• Advertising, where enabled.

Under applicable UK rules, non-essential cookies generally require consent unless a relevant exception applies.

You can also manage cookies through supported browser settings.

More information is available in our Cookie Policy .

8. Sharing Personal Information

Website operations may involve external service providers that support hosting, security, communications or other technical functions.

Depending on the services enabled, relevant provider categories may include:

• Website hosting providers.
• Security service providers.
• Email and contact form services.
• Analytics providers.
• Advertising providers.

Service providers may act as data processors or independent controllers, depending on their role and services.

Information may also need to be disclosed where applicable law requires it.

9. International Data Transfers

Some external service providers may operate systems or infrastructure located outside the United Kingdom.

Where personal data is transferred internationally and UK transfer restrictions apply, appropriate transfer mechanisms and safeguards are required under applicable law.

The requirements depend on the provider, destination country and nature of the processing involved.

10. How Long We Keep Information

Personal information should be retained only for as long as necessary for the purpose for which it is collected, subject to applicable legal obligations.

Different retention requirements may apply to contact enquiries, technical records, security logs and other categories of information.

Retention decisions should take account of the purpose of processing, the nature of the information and relevant legal or operational requirements.

11. Data Security

Protecting personal information is an important part of responsible website operation.

Appropriate security measures may include access controls, secure connections, system maintenance, software updates and other safeguards suitable for the risks involved.

No website or internet-based system can guarantee absolute security.

Visitors should avoid sending unnecessary confidential or sensitive information through general enquiry forms or email.

12. Your Data Protection Rights

Depending on applicable law and the circumstances, you may have rights relating to your personal information.

• Right to be informed: To understand how personal data is collected and used.
• Right of access: To request access to personal information held about you.
• Right to rectification: To request correction of inaccurate or incomplete information.
• Right to erasure: To request deletion in certain circumstances.
• Right to restrict processing: To request restrictions on certain processing activities.
• Right to data portability: To receive or transfer applicable data in certain circumstances.
• Right to object: To object to certain processing.
• Rights relating to automated decision-making: Relevant protections may apply where automated decisions produce legal or similarly significant effects.
• Withdrawal of consent: Where consent is the lawful basis for processing.

These rights may be subject to limitations, exemptions and specific legal conditions.

Privacy rights enquiries can be submitted through our Contact Us page.

13. Children's Privacy

Our compensation calculators provide general informational estimates. Injury-related matters may sometimes involve children.

Additional care is required where personal information about a child is collected or processed.

Visitors should avoid submitting identifiable information about children unless it is necessary for an appropriate enquiry.

14. Links to External Websites

Our Website may contain links to external resources, including official UK government websites.

External websites operate under their own privacy policies and data processing practices.

Visitors should review the relevant privacy information when using third-party websites.

15. Changes to This Privacy Policy

This Privacy Policy may be updated to reflect changes to website functionality, service providers, information handling or relevant legal requirements.

The date shown at the top of this page indicates when the policy was last updated.

Visitors are encouraged to review this page periodically.

16. Contact, Privacy Requests and Complaints

If you have questions about this Privacy Policy, the handling of personal information or your data protection rights, please contact us.

Complaints to the ICO

If you are concerned about how personal information has been handled, you may also raise a complaint with the UK's Information Commissioner's Office (ICO).

The ICO provides information about data protection rights, organisations' responsibilities and submitting complaints.

Official website: Information Commissioner's Office